FAQ's
Where are you located?
We are located in a private office in the beautiful parklike setting of the Office Courts of Ramsey.
19 Spear Road, Suite 303.
Who do you treat?
We treat young adults, college and career seekers, and adults. We offer individual, couples, family and group therapy.
What do you treat?
We are licensed therapists who treat a wide range of mental health issues as well as addictions. See our Services page for what we treat.
How long are your sessions?
Sessions are scheduled for an equally agreed upon day/time, typically weekly, and run for a 45-50 minute time period. The initial Intake/Assessment session runs around 60 minutes.
Does Wellness Solutions Counselling Services take my insurance?
We participate as an Out-of- Network provider with insurance companies. We submit your claims electronically for your direct reimbursement. Most of our clients utilize Out of Network Benefits (OON) or self pay. We suggest you contact the behavioral health services for your insurance. The phone number is located on the back of your insurance card. Ask them if you have Out-of-Network benefits and what your patient responsibility will be for the services we provide. OON benefits often reimburse at a rate of 70-80% of your session fee.
What forms of payment do you accept?
We accept checks, credit cards, and Health Savings Account (HSA) credit cards as payment for services.
Do you offer a sliding scale for payment?
Yes. We offer a sliding scale for payment based on client need. We will ask you to fill out an application and provide us with income verification.
What should I expect for my first appointment?
The first time we meet will consist of us getting to know each other, introducing you to the therapeutic process and helping you feel comfortable. We will explain how therapy works and answer any questions you may have. We use a full bio-psycho-social assessment for our Intakes. That means we will ask you questions about what is bringing you into therapy, problems you may be facing, how long you have experienced any symptoms, what you would like to focus on in therapy.
Are you offering in person or Zoom Sessions?
We offer in person sessions in our Ramsey office. We also offer teletherapy - and a combination of both -whatever you prefer! The safety of our clients is very important to us. We are following CDC guidelines and recommendations for best practices to keep our clients and clinicians safe.
How do I schedule an appointment?
We are ready to see you! Give us a call at 551-427-6540 to schedule your appointment. When you call we will ask you some basic questions and and together determine a date/time that works for your first session.